FAQ

  • AliveShoes gives people and companies the power to create their own custom shoes from scratch. Hussle free and in very short time. We take care of all production and logistics from Le Marche, Italy, the most exclusive shoemaking district in the world.

  • AliveShoes is made for the shoe lovers of this world. If you like to customize shoes, you have found your place. The platform is used for multiple purposes by consumers, companies and designers. People use it to design and wear unique shoes nobody else has, special events and to make beautiful gifts. Designers use it to make custom shoes for their creative projects or enlarge their fashion collections. Companies also use it to create custom and unique items for internal use of their teams, for gifting their clients, creating awesome merchandising and for re-selling them through their channels.

  • You start by creating your own unique design, once you purchase it, it gets made by our Artisans in Italy in 15 to 20 business days. We ship internationally, shipping to Europe and USA is free of charge. Returns are free of charge and you benefit from our 100% satisfied policy, completely love your shoes or we will refund or replace them for free, no-questions-asked. Get more information about how our shoe creator works here.

  • You can contact us here. We normally respond within 48 hours. If the live chat sign is on, you can also chat with us real time.

  • AliveShoes main design and production HQ is in Le Marche, Italy. We also have 3 additional offices in Milan, Amsterdam and San Francisco.

  • Of course you can. We are always looking for great talent to join us. Visit our career page now.

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