Junior Community Manager
- Los Angeles/NYC - International
- Full time
- Marketing & communication
AliveShoes gives talented and creative people all over the world the professional resources to design their own custom shoes and launch a shoe line from scratch.
Our community is international, made of designers, Artists, students, creative people and shoe lovers from all over the world.
Our mission is to support and nurture them, so to help them achieving their dream of launching a shoe line.
Our design and production facilities are based in Italy, in the biggest and most prestigious shoe design and development cluster in the world called The Shoe Valley (Located in Le Marche, Italy).
We are leading the biggest revolution in the footwear industry of the last 20 years. Joining us means to be at the upfront avant-garde of fashion-tech.
We are looking for an energetic and enthusiast candidate, with proven communication and operational excellence.
Footwear lover. Global mindset. Rockstar attitude.
Work from LA or NYC but also travel in Italy, the US and other strategic communities.
You'll help managing a massive community of designers, Artists, students, creative people and shoe lovers from all over the world.
You will be welcoming, onboarding, engaging and helping our designers in their journey of launching their own shoe line with us.
The role covers these aspects:
1/ Manage daily communication with the designers through e-mail, help desk dashboards and livechat
2/ Overview and study their journey through the platform and engage with them regularly through our dashboard.
3/ Nurture the community creating and sharing great content with them through newsletters and social media
4/ Organize community activities like meet-ups and events in relevant cities
5/ Manage relations with press and influencers to expand the visibility of the designers.
You are enthusiastic about Fashion and you totally love shoes.
You have fluent english spoken and written, knowing Italian or French is a plus.
You have a good knowledge of fashion trends, you have a great sense of design.
Having a college or Master degree is preferred, but not necessary.
You have at least 2 years of work experience or have completed some independent project on your own.
You have lived out of your home country for at least 1 year
You are familiar with tech, you can use team communication tools, online chat tools, newsletter tools, CRM tools, Dashboards, and analytics tools.
You are great with emails, you have good copywriting skills.
In general you are great at establishing human connection within any media. You can create relationship with people, empower them and excite them.
You love difficult challenges and you are stimulated to work with startups and talented people.
You are ambitious and energetic. You are a doer, you like to wear many hats when needed
You are not a classic 9-5 office person. You want to travel, grow, reach challenging goals, meet new people, work internationally, work on the go and fully embrace a cause with an all-in approach.
We normally review applications weekly. If we find a fit we will get back to you in less than 2 weeks.
The first part of the process involve a skype call and a written test you can do from home. If we do find an initial fit, the second part of the process will be a 1-2 days full working session with us. We will fly you from wherever you are located and reimburse reasonable expenses.
After the 2 days we will tell you if you are hired for a trial.
The trial lasts for 3months, if the trial is succesfull you'll be offered a 1-3 year contract with the company.
For this position you will get about gross $4000/month for the 3 month trial, and about gross $5000/month + bonuses for the 1-3yr contract (this may vary based on the experience). The 1-3 years contract also gives you the possibility to get stock in the American holding company.
Set a soft base in Los Angeles or NYC, but also travel within the US, Italy and other key cities around the world. Work from remote when the situation makes it possible.
All travel expenses are paid by the company (life + travel, including accommodation).
You'll be working together with the CEO & the customer service team.
AliveShoes is a startup, that means we go fast, we don't follow the standard rules, we are hands-on and we do lots of extra job. We look for exceptional people with plenty of energy, lot's of ambition that strive for excellence. If you want to start an amazing journey in the fashion-technology industry, grow fast and learn a lot in just a few months, give this application your best shot.